The mobile workforce management solution from TOA Technologies (News - Alert) provides completely adjustable features to administer the largest and most complicated mobile workforces. ETAdirect Enterprise can integrate rapidly and completely with the most demanding billing and other back-end systems. The product can achieve this with the help of application programming interfaces (APIs) and other tools configurable and customizable to the customer’s numerous requirements.
Recently, the company announced that GVT, among Brazil's fastest growing telecommunications providers, selected the mobile workforce management solution from TOA Technologies.
GVT’s mobile employees are spread all over Brazil, 136 cities to be exact. By using ETAdirect from TOA Technologies, GVT seeks to enhance the efficiencies of its workers and have a better control on the various working processes. It is also looking to improve the customer service provided with the use of this new product.
ETAdirect offers personalized services to its users with the help of its patented predictive analytics engine. It analyzes potential variable of an appointment and allows field service teams to optimize their business with the help of real-time visibility into all field operations.
“The pace of technological innovation is accelerating, and cloud-based software solutions, inexpensive smart mobile devices and collaboration tools powered by the latest HTML5-browsers are revolutionizing the way field service business gets done," said Yuval Brisker, co-founder and CEO of TOA Technologies.
In 2010, the company introduced the advanced version of its browser-based mobile workforce management solution, ETAdirect 4.0.
Edited by Brooke Neuman